24/7 LIVE DISPATCH: Active units in Brisbane, Gold Coast, Sunshine Coast & QLD 20-30 MIN ETA

Frequently Asked Questions & Towing Advice

Everything you need to know about breakdown safety, pricing, insurance claims, and Queensland towing regulations.

Emergency & Roadside Questions

Our average arrival time in Brisbane Metro, Logan, Ipswich, and Gold Coast is 20 to 30 minutes. High-speed motorway calls (M1, Gateway, Bruce Hwy) receive priority emergency queue status.
Turn your hazard lights on immediately. Steer your vehicle into the emergency stopping lane if possible. Stay inside your vehicle with your seatbelt buckled if on a high-speed arterial, or exit from the passenger side and stand behind the metal barrier away from traffic. Call 0499 600 800 immediately.
Yes! All our modern dual-cab and single-cab tilt trays have comfortable passenger seating for 2 to 4 passengers, air conditioning, and seatbelts so you and your passengers can travel safely with your vehicle.

Pricing, Payments & Insurance

Standard local car towing starts from $99 inc GST. We provide a firm, all-inclusive fixed price quote before dispatch. You will never be hit with unexpected callout surcharges or mileage surprises.
All our drivers carry mobile EFTPOS terminals accepting Visa, Mastercard, AMEX, Apple Pay, Google Pay, and cash. For commercial and fleet accounts, 30-day corporate invoices are available upon pre-approval.
Yes! If you hold comprehensive car insurance, accident towing and secure holding are covered in full under your policy. We bill your insurer (RACQ, Suncorp, Allianz, Youi, etc.) directly.

Specialised Transport: Machinery, Containers & RVs

Yes. Our heavy-duty tilt-slider trucks feature powerful 20,000 lb winches that drag the container smoothly onto the tilted bed. At the destination, we slide it down gently to ground level exactly where you specify.
Yes. We can dispatch a tandem recovery solution or two coordinating units so your vehicle and caravan are not separated.
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